Refund & Return Policy

Refund & Return Policy

Welcome to our store. Customer satisfaction is our priority. Please read our Return and Refund Policy carefully before making a purchase.

1. Return Eligibility

Customers may request a return within 7 days of delivery for Fashion Wear and 3 days of delivery for Electronics, subject to the conditions below:

Fashion Wear (Men, Women & Kids)

Returns are accepted if:

• Product is unused, unwashed, and unworn.

• Original tags, labels, and packaging are intact.

• Product is not damaged by the customer.

• Return request is raised within 7 days of delivery.

Electronics & Accessories

Returns are accepted only if:

• Product is defective, damaged, or incorrect upon delivery.

• Return request is raised within 3 days of delivery.

• Product is returned with original packaging, manuals, accessories, and invoice.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Innerwear, lingerie, socks, and personal hygiene products.

• Customized or personalized products.

• Products marked as “Non-Returnable.”

• Electronics damaged due to misuse, mishandling, or unauthorized repairs.

3. Exchange Policy

• Fashion products may be exchanged for a different size or color (subject to availability).

• Electronics can only be replaced in case of manufacturing defects or transit damage.

• Exchange requests must be made within the eligible return period.

4. Refund Policy

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days.

• Refunds will be credited to the original payment method.

• For Cash on Delivery (COD) orders, refunds will be transferred to the customer’s bank account or UPI ID.

5. Damaged or Wrong Product

If you receive:

• A damaged product

• A defective electronic item

• An incorrect item

Please contact us within 24 hours of delivery with:

• Order Number

• Product Images

• Unboxing Video (recommended)

6. Cancellation Policy

• Orders can be canceled before shipment.

• Once shipped, orders cannot be canceled and must follow the return process.

• Refunds for canceled prepaid orders will be processed within 5–7 business days.

7. Return Shipping

• If the return is due to our error (wrong, defective, or damaged product), return shipping charges will be borne by us.

• For customer-initiated returns (size issue, change of mind, etc.), return shipping charges may be deducted from the refund amount.

8. Contact Us

For any return, refund, or exchange requests, contact: What’s App – +91 9769039387

Important Note

We reserve the right to reject returns that do not comply with this policy. By purchasing from our website, you agree to the terms outlined above.

Customer Satisfaction is Our Commitment – Shop with Confidence! 🛍️📱👗👕💻